Frequently Asked Questions
For Collectors
How are sculptures shipped?
Each piece is carefully wrapped and packed to keep it safe on its journey, using recyclable and reused materials wherever possible. UK orders are sent by tracked courier, and I’ll let you know when your piece is on its way – complete with tracking details so you can follow along.
Can I commission a piece?
Absolutely – I love working on commissions, from personal pieces to larger projects. You can read more on my Commissions page, or just get in touch and we can have a chat about your ideas.
Do you ship internationally?
Yes – while all prices include UK shipping, I’m very happy to send pieces further afield. International orders just need an additional postage cost, which depends on the size of the piece and where it’s going. If you see something you love, get in touch and I’ll work out the best and safest way to get it to you.
How do I care for my sculpture?
Most sculptures are best kept indoors. To clean, dust gently with a soft duster or use gentle air blasts from something like a lens cleaner to remove dust from hard-to-reach places. All sculptural purchases are sent with a small cleaning kit, including a soft duster and lens cleaner, so you can keep your piece looking its best.
For Learners
I'm a complete beginner - where should I start?
My Ceramics for Beginners course is the perfect starting point. You’ll learn the essentials of hand-building and feel confident enough to start creating your own projects.
What should I bring to a workshop?
Just yourself – and wear old clothes you don’t mind getting messy. All clay, tools, and materials are provided, and you’re welcome to bring an apron if you have one.
Is clay and firing included in the price?
Yes – all workshop and membership prices include materials and firing, unless I say otherwise.
Can I rearrange my booking if I can't attend?
I understand that plans change – just let me know as soon as you can, and I’ll do my best to find you another slot.
What's the difference between Studio Membership and Online Membership?
Studio membership is for those who can come to my Cambridgeshire studio each week to make in person. Online membership is a digital space where you can access resources, videos, and a friendly clay community from anywhere.
General
Where is your studio located?
I’m based in Fenstanton, Cambridgeshire. When you book, I’ll send you the full address and directions.
Do you offer gift vouchers?
Yes – vouchers can be used towards workshops, memberships, or artwork. Just contact me to arrange one.
How can I get in touch?
You can email me at paula@parmstrongceramics.co.uk or use the Contact Form. I’m always happy to answer questions and help you choose the right workshop, membership, or piece of art.
